Frequently Asked Questions


How to keep your walls looking new

1

Regular Cleaning: Dust and dirt can accumulate on painted walls over time. Regularly dust and clean the walls using a soft, lint-free cloth or a gentle vacuum cleaner attachment. Avoid using abrasive materials that could damage the paint.

2

Prompt Stain Removal: Accidental spills or stains can occur on walls. It’s crucial to address them promptly. Use a mild cleaning solution, such as a mixture of warm water and gentle liquid dish soap, to spot clean the affected area. Test the cleaning solution on an inconspicuous area first to ensure it doesn’t damage the paint.

3

Avoid Harsh Cleaning Agents: Harsh chemicals or abrasive cleaners can strip away the paint and cause damage. Stick to gentle cleaning solutions and avoid using products that contain bleach or ammonia. Additionally, be cautious when using magic erasers or scrub brushes, as they can remove paint or leave marks.

4

Protect Walls from Moisture: Moisture can cause paint to peel or bubble. Take precautions to prevent excessive moisture in areas such as bathrooms, kitchens, or near windows. Use proper ventilation, such as exhaust fans or opening windows, to reduce humidity levels. Additionally, promptly address any leaks or water issues to prevent water damage to the walls.

5

Avoid Excessive Contact: Minimize contact with the walls to prevent smudges and marks. Avoid leaning or rubbing against the walls, especially with dirty or abrasive clothing. Place protective barriers, such as furniture pads or wall-mounted hooks, to prevent accidental scuffs or scratches.

6

Wash Kitchen and Bathroom Surfaces. Remove cooking residue and other stains by thoroughly washing the painted areas of kitchen and bathroom surfaces several times a year. The walls in rooms used by a smoker or with a wood-burning fireplace should be cleaned more frequently to remove smoke stains.

7

Clean High-Traffic Areas Frequently. Even if you don’t wash an entire room or wall, the areas around light switches, door knobs, and other high-contact surfaces should be wiped clean frequently to prevent permanent staining.



Paint Finish and Cleaning Tips

1

It’s safe to wash glossy finishes, and most modern flat and satin paints are also washable but always test in an inconspicuous spot first. If the paint chalks off, don’t continue washing. A paint’s finish or sheet determines what approach is needed for cleaning.

2

Flat or Matte finishes require a very gentle approach. Too much rubbing or cleaning can mar the paint film. Removing dirt or stains from low-sheen surfaces can be difficult which is why they are best used in low traffic areas. 

3

Eggshell and Satin require a gentle touch but are much easier to clean than flat or matte finishes. New spills and dirt can usually be wiped clean with little effort. 

4

Semi-Gloss and High Gloss finishes can handle more vigorous cleaning, which is why they are frequently used in kitchens and bathrooms. These finishes are more stain-resistant and can take a more forceful cleaning if necessary.



When Should I Repaint?

Despite your best efforts, cleaning and minor touch ups won’t be enough at some point. Here are a few signs that it may be time for a new paint job:

1

The paint sheen is damaged

2

Scuffs and dirt aren’t easy to remove

3

Your walls have permanent stains

4

Your paint looks old and faded

5

You’re ready for a new color scheme



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